Occupier advice, Capita Group Property

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Newsteer supports Capita Group Property, the in-house real estate team for Capita plc, across a UK-wide portfolio of approximately 375 predominantly leasehold office properties. Our integrated service spans transactions, lease management, business rates and building consultancy, helping Capita optimise its portfolio and improve operational efficiency. 

The client’s challenge

Managing a large, predominantly leasehold portfolio creates a continual flow of acquisitions, disposals, lease events and property management requirements. Capita needed coordinated support that could address individual property issues while keeping decisions aligned with the performance of the wider estate.

Our solution

Newsteer provides an integrated service covering acquisitions, sales and lettings; lease re-gears, surrenders, rent reviews and renewals; strategic business rates advice; and building consultancy support. Bringing these disciplines together gives Capita a consistent approach to managing property costs, commitments and opportunities across its portfolio. 

Beyond advice: how we added value

Our role goes beyond progressing individual transactions. By understanding Capita’s requirements and presenting different routes to the best outcome, the team provides market insight and practical solutions throughout the process – from assessing the initial need through negotiation, solicitor instruction and completion. 

Outcomes and impact

Newsteer continues to support Capita across its approximately 375-property UK portfolio, providing joined-up strategic and operational advice designed to optimise performance, improve efficiency and deliver value across the estate. 

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Over the 3 years that I have known Tracy she has given invaluable assistance. She always goes the extra mile in terms of service delivery, keeping the client informed of the negotiation progress and offering various solutions to work through to best outcome. Her commitment from assessing client needs through to negotiation, solicitor instruction and conclusion of legals shines through. Tracy always offers valuable market knowledge to each transaction and her positive, friendly approach is very engaging.

Julie Gibbons, Estates Surveyor – Capita

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Speak to a specialist

Tracy Cooper
Director
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